ber33's Privacy Policy

Introduction & Scope

This privacy policy ("Policy") applies to all users ("you", "your") of the ber33 platform ("we", "us", or "ber33") and the website https://ber33.lat. By using any service provided by ber33, you agree to all the terms of this Policy.

We believe that personal privacy is a fundamental right. That is why ber33 handles every user's information with the utmost care and responsibility. Please read this policy carefully before registering on our platform, starting to play, or using any of our services.

This policy should be read together with ber33's Terms & Conditions and Responsible Gaming policy.

What Information We Collect

ber33 may collect the following types of information. We always collect only what is necessary.

Personal Identification Information

• Full name and date of birth (for age verification)
• Active email address
• Mobile number (Bangladeshi number)
• Address and postal code
• National ID or passport details (required where identity verification is necessary)

Financial & Transaction Information

• bKash, Nagad, Rocket mobile banking numbers (for transaction processing only)
• Bank account details (applicable for bank transfers)
• Deposit and withdrawal history
• Transaction date, amount, and method

Technical & Usage Information

• IP address and device identity
• Browser type and version
• Operating system information
• Time spent on the platform and pages visited
• Cookie and session data
• Login time and usage patterns

Gaming Activity Information

• Play history and betting records
• Bonus usage information
• Account level and rewards information
• Support team communication history

Purpose of Information Use

ber33 uses the information collected only for the following purposes. We never use your information for unnecessary or unauthorized activities.

Service Operation & Improvement

We use your information to create and manage your account, process payments, and personalize your profile. Data is also analyzed to improve the quality of our platform and add new features.

Security & Fraud Prevention

User information is monitored to ensure the security of your account and to detect and prevent any unauthorized access or fraud attempts. ber33 ensures completely fair play through SSL encryption and other technical measures.

Identity Verification & Age Confirmation

Only those aged 21 or above may play on ber33. We use identity-related information to enforce this age limit and to verify the identity of each user.

Communication & Support

We use your contact information to communicate with you about service-related matters, resolve your requests and issues, and inform you of important updates.

Ensuring Responsible Gaming

As part of our Responsible Gaming policy, users' gaming patterns are monitored so that assistance and guidance can be provided when needed.

Data Storage & Security

ber33 uses industry-standard technical and organizational measures to keep your information secure. Below is a description of our security practices.

Technical Security Measures

• Industry-standard SSL encryption — every data transmission is fully encrypted
• Data stored on secure servers with regular security audits
• Access control system — only authorized personnel can access the data
• Firewall and intrusion detection systems are active
• Regular backup and data recovery systems are in place

Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. Even after an account is closed, financial transaction records may be kept for the period required by applicable law.

Response to a Data Breach

If a security breach occurs and it affects your information, ber33 will notify the relevant users as quickly as possible. Immediate remedial action will also be taken.

Sharing Information with Third Parties

ber33 never sells your personal information or transfers it to third parties for advertising purposes. However, necessary information may be shared in the following limited circumstances.

Service Providers

Necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfer), technical support, and customer service. These parties handle data in accordance with our guidelines and under strict confidentiality agreements.

Legal & Regulatory Requirements

Information may be disclosed to comply with legal obligations under valid orders from courts or government authorities. Relevant information may also be disclosed to the appropriate authorities for the purpose of preventing fraud, money laundering, or other illegal activities.

Business Transfers

In the event of a business merger or acquisition, user information may be transferred to the new entity. Users will be notified in advance in such cases, and the protection of information will continue under this privacy policy.

Cookies & Tracking Technologies

ber33 uses cookies and similar technologies to improve your experience. Cookies are small data files stored in your browser or on your device.

Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining login sessions, ensuring security, and completing payment processes.

Functionality Cookies

Used to remember your preferences and settings, such as language preference or previous transaction details.

Analytics Cookies

Anonymous data is collected to understand usage patterns on the platform, which helps improve the service.

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

Your Rights

ber33 users retain the following rights over their personal information. To exercise these rights, please contact our support team.

Right to Access & Receive a Copy

You can find out at any time what information ber33 holds about you. Upon request, a copy of the information will be provided.

Right to Correct Information

If any information we hold about you is incorrect or incomplete, you may request that it be corrected.

Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, information retained for legal obligations or legitimate business purposes may fall outside the scope of this right.

Right to Object to Processing

If you believe that the processing of your information is inappropriate or unfair, you may raise an objection.

Right to Data Portability

Upon request, your personal information will be provided in a structured and commonly usable format.

Protection of Minors

ber33 is firmly committed to keeping minors away from online gaming. Our platform is for those aged 21 or above only.

We do not intentionally collect personal information from anyone under the age of 21. If it becomes known that a minor has registered, that account will be closed immediately and the related information will be deleted.

If a parent or guardian believes their child has registered on ber33, please contact us immediately.

Policy Changes & Updates

ber33 reserves the right to amend or update this privacy policy as needed. If any significant changes are made to the policy:

• A notice will be published on the platform
• Registered users may be notified by email
• The date of the change will be noted at the top of the policy

Continued use of the platform after any changes will be considered your agreement to the updated policy. We therefore recommend reviewing this page regularly.

Contact & Complaints

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us through the following.

We will review any privacy-related request from you as quickly as possible. Our support team is always here for you.